Exit Entry Cookies Policy

Use of Cookies

Effective as of May 2019

We mentioned in our privacy policy [here] that we use cookies and related technologies (collectively referred to as “cookies”) to provide you with the services accessible through our website and our apps (together the “Platform”).

This policy explains how we use cookies and similar technologies on our Platform (the “Cookie Policy”).

What is a Cookie?

A cookie is a small file consisting of a string of characters that can be placed on your computer or mobile device that uniquely identifies your browser or device. Such recognition helps the efficient operation of our site and Platform.

Do we use Cookies?

Yes, like most websites and applications we use cookies in the course of providing you with our Platform. We may use technologies like cookies, pixels and local storage to deliver, secure, and understand products, services, and ads.

These technologies help us understand how our Platform are being used, help you navigate our Platform, help remember your preferences, and generally improve your experience in using our Platform. Cookies can also help ensure marketing you might see online is more relevant to you and your interests.

What cookies and related technologies do we use and why?

We mainly use cookies and related technologies to make our Platform work and to improve our products. Some of the technologies we use include:

  • Software development kits: Software development kits (also called SDKs) function like pixels and cookies, but operate in the mobile app context where pixels and cookies cannot always function. Pieces of code (the SDK) are installed in the app that allow us and our partners to collect certain info about your interaction with the app and info about your device and network
  • IP address: IP address is the short form for Internet Protocol address which is assigned by internet access providers to every computer that is connected to the internet. Website owners have access to IP addresses of their users. Using IP addresses, we and our partners can identify the country, state and city from which a computer is connecting to the Internet. IP addresses are, for example, used for IP geo-location purposes, e.g. by Google Analytics.
  • Performance, Analytics and Research: We use cookies to collect information on Platform usage to understand, research and improve the features and services that we offer on our Platform. These cookies also help us to learn how well our Platform serves across different locations and identify any bottlenecks which might impede the effective operation of our Platform.
  • Device identifiers: We may also collect unique or persistent device identifiers so that we can identify your device.
  • We use cookies to make our Platform work and to improve the Exit Entry Platform, specifically:
    1. To authenticate you and secure our Platform: We use cookies to identify you, and monitor login and status data. This allows us to know, for example, whether you are logged in and from where. It also helps us to detect and stop fraud on our Platform.
    2. To remember your settings and preferences: We use cookies to recognise your browser and remember your preferences (such as your language).
    3. To improve performance: We use cookies to provide the best experience in the Exit Entry platform. For example, we use cookies to speed up the loading of our Platform.
    4. To conduct analytics: We use Google Analytics cookies, including a cookie provided by Google Analytics, to collect anonymous traffic data to help us analyse how members and visitors access and use our Platform, and for other analytics services relating to Platform activity and internet usage.
    5. Third-Party Cookies from Content Shared by Members: Exit Entry members may share content on the Platform that originates from a third-party website or service, and that third-party website or service may set its own cookies when you interact with that content.

How long do cookies last?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third party cookies

First-party cookies are cookies that belong to Exit Entry, third-party cookies are cookies that another party places on your device through our Platform. Third-party cookies may be placed on your device by someone providing a service for Exit Entry, for example to help us understand how our Platform is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the internet. Our current business partners include:

  • Google (Analytics, Adwords)
  • Facebook
  • Crisp Chat
  • Hubspot

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you won't have access to many features that may make your browsing of our Platform and use of our Platform smoother, and some of our Platform may not function properly.

If you want to opt out of specific third-party cookies, please consult the third party’s website or privacy policy as well as the cookie settings on your browser.

Changes to this Cookie Policy

Our business changes constantly and our Cookie Policy will also change, so please review it frequently. We will notify you of any changes by posting the updated policy on this page with its effective date. If the change is material, we will take reasonable steps to notify you.

Contact Us

If you have any questions or comments, please contact us via info@exitentry.com